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Privacy policy


🔒 Privacy Policy

At Moon & Starr Handcrafted LLC, we highly value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our shop.

1. Information We Collect

To fulfill your order, you must provide us with certain information, which you have authorized the platform to provide to us. This typically includes:

  • Your name
  • Email address
  • Shipping address
  • Billing address
  • The details of the product that you’re ordering

(Note: We do not have access to, nor do we store, your full credit card or payment information. All payments are securely processed through the platform's authorized payment gateways.)

2. How We Use Your Information

We rely on a number of legal bases to collect, use, and share your information, including:

  • Order Fulfillment: To provide our services, such as fulfilling your order, settling disputes, or providing customer support.
  • Communication: We may use your contact details to message you regarding your specific order status or address clarifications.
  • Legal Compliance: If necessary, to comply with a legal obligation, court order, or tax laws.

3. Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in specific circumstances, as follows:

  • Service Providers: We share information with trusted third parties, such as shipping carriers (e.g., USPS, UPS) and print-on-demand fulfillment partners, but only to the extent necessary to perform these services.
  • Business Transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal processes, enforce our agreements, or prevent fraud and security issues.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations (such as tax laws), typically up to 7 years.

5. Your Rights

Depending on your location, you may have the right to access, change, restrict, or delete your personal information. You can do this by contacting us directly using the information below.

6. How to Contact Us

If you have any questions or concerns regarding your privacy or data, you can reach out to us at [email protected].